Customer Service Promise
The right service to go beyond
Service with Value
Service with Trust
Sustainable Future
Service with Value
Servicing your Nissan vehicle in our network of authorized dealers and repairers offers you unique added value. Our teams will strive to provide a smooth and satisfying experience, while ensuring that your vehicle gets the care it needs.
Mobility Solutions
Enjoy peace of mind while your car is repaired at an authorized Nissan dealer. We will arrange a courtesy car for all warranty repairs should the components required not be available within 48 hours.
Nissan Assistance
Whether it's for lost keys, a breakdown, or even just an empty tank, our 24/7 Roadside Assistance has you covered. Just call 0800 NISSAN (647726) or +27 11 9293427 whenever you need us.
Network Coverage
Nissan’s network of authorized dealer/repairers are equipped with Nissan’s tools & technology to take care of your vehicle, we have you covered.
Service with Trust
Trust Nissan Service for reliable and expert care. Our service features and team of expert technicians are dedicated to providing the quality service for your vehicle. You can be confident that your Nissan is in capable hands.
Nissan Genuine Parts
Nissan Genuine Parts are designed especially for your vehicle, with Nissan’s highest Quality & Safety Standards, to deliver optimum performance, reliability, safety whilst preserving the aesthetics of your vehicle. Nissan Genuine Parts are covered by Nissan Parts Warranty.*
Expert Technicians
Nissan’s technicians have been trained with Nissan tools, on the latest technologies to diagnose & repair your vehicle. Paired with the use of Nissan genuine parts, you can enjoy complete peace of mind.
Nissan Genuine Motor Oil (NGMO)
Nissan Genuine Motor Oil (NGMO) is developed with specific additives to ensure performance & protection
for your Nissan.
Preserving Resale Value
Servicing your vehicle at an authorized Nissan dealer ensures the use of high-quality Nissan genuine parts, trained technicians and technologically advanced tools, giving you a reliable service history, contributing to preserving resale value.**
Free Vehicle Health Check
Every time your Nissan vehicle visits an authorized Nissan dealer, you will be offered a free vehicle check. The vehicle check is carried out by the Nissan workshop. If service or repair is needed, a transparent offer will be provided to you to ensure the highest care for your Nissan.
Sustainable Future
Nissan’s global environmental philosophy and principles extend beyond the present. From recycling parts to increasing the use of second life EV batteries, Nissan is striving to achieve a symbiosis of people, vehicles, and nature. We are focused on reducing our environmental impact and resource consumption, with the aim of contributing to cleaner, safer and a more sustainable future.
Mitigating Environmental Footprint
Nissan is working to achieve carbon neutrality through initiatives based on new technologies, renewable energy sources (battery ecosystem) and reusable packaging materials.
Renewable Solutions on Products
Nissan aims to provide eco-friendly solutions without compromising quality and performance. Our efforts involve expanding remanufacturing parts (engine, transmission, suspension and more), EV batteries and the use of recycled accessories such as velour mats.
Next Steps
*For more information on Nissan Parts Warranty visit https://www.nissan.co.za/owners/nissan-warranty.html
**Take your vehicle to your nearest authorized Nissan Dealer for an inspection to assess its current resale value.